A confident and dynamic, customer-focused strategic consultant, manager, and coach with over 25 years’ experience in the banking, manufacturing and construction industries. A natural leader of positive change in overall company contribution, considering project management, business efficiency, and procedures, always seeking the best possible solution for performance and growth through successful problem-solving and strategic thinking. An innovator dedicated to the analytical study and subsequent improvement of business effectiveness. As well as being a driving force in developing and implementing working practices that boost profitability and business performance – for all staff levels, and customers.